Distribution Services
Shaping healthcare delivery through distribution excellence
Our full-line and specialty distribution services—the core of our integrated delivery model—ensure that crucial medications efficiently, reliably and securely reach their destinations every day. Over 1,500 pharmaceutical manufacturers and tens of thousands of healthcare providers rely on AmerisourceBergen to help patients access the medications they need, when they need them. By seamlessly connecting our partners, we're building a marketplace that helps create healthier futures for all.
Improving access across the continuum of care
As a single source for tens of thousands of products, we help customers in health systems, community practices, independent pharmacies and alternate care settings ensure that their patients can access the right products at the right time. Our relationships in the industry span 95% of U.S. hospitals, 34% of U.S. retail pharmacies and over 65,000 community practices. And we've even pioneered ways to reach patients directly through solutions like myCubixx?, an innovative, convenient in-home medication dispensing unit.
Reaching patients where they are
95%
U.S. HOSPITALS
65K+
COMMUNITY PRACTICES
34%
U.S. Retail pharmacies
An unsurpassed network
Our 27 DSCSA-compliant distribution centers serve as the nerve center of our network, streamlining logistics for our manufacturer partners and ensuring our customers receive their products quickly and safely. We’ve implemented a continuous improvement program and invested more than $1 billion in our distribution infrastructure and operations over the past 10 years to enhance the quality and efficiency of our supply chain. We also continue to deploy innovative solutions, including our new state-of-the-art, highly automated distribution centers strategically located throughout the United States.
Our distribution network by the numbers:
27
Distribution centers
$1B
INVESTED IN OPERATIONS OVER PAST DECADE
3MM+
units shipped per day
Putting our customers first
Each of our 20,000+ associates strives to create a best-in-class customer experience by making it easy to do business with us. Our highly trained customer service representatives and sales specialists are committed to helping our customers access the products they need, on time, every day, so they can spend less time focusing on logistics and more time on delivering patient care.
Service you can trust
$100MM
Orders processed daily
99.9%+
ORDER ACCURACY ACROSS ALL SEGMENTS
50K
MANAGED PRODUCTS
Beyond pick, pack and ship
Efficiently distributing medications to the patients who need them is critical, but the value we provide goes far beyond that. We wear many hats to help ensure the integrity of the healthcare supply chain, elevate our partners' business performance and enhance the patient experience.
Expert perspectives
No Middle Ground: Examining the Role of Drug Wholesalers in Patient Care
Steve Collis, CEO and Chairman of AmerisourceBergen, discusses the role of wholesalers and distributors in connecting providers and patients with the critical medications they need.
Read the article
Solution Spotlight: Increasing efficiency with ABC Order
In today’s evolving healthcare landscape, it’s more important than ever for healthcare providers to streamline workflows and reduce inefficiencies. Our e-commerce platform ABC Order, currently available for pharmacies, was designed hand-in-hand with our customers to make the ordering process quick and efficient. From robust product search to inventory management tools, ABC Order lets pharmacies spend less time on managing their businesses and more time caring for patients.
Contact us
View our brochure
ABC Order has cut my ordering time in half. If it used to take 45 minutes for an order, it can now be done in 20 minutes.
Expert perspectives
The Standards Heard Round the World: DSCSA Implementation and the Global Supply Chain
Heather Zenk, Vice President, Global Secure Supply Chain Operations, discusses the effect of DSCSA on the international pharmaceutical supply chain and how the industry can best prepare for future global standards.
Read the article