Distribution Services

Moving health forward through distribution excellence

  Our wholesale and specialty distribution services—the core of our integrated delivery model—ensure that crucial medications efficiently, reliably and securely reach their destinations every day. Over 1,500 pharmaceutical manufacturers and tens of thousands of healthcare providers rely on AmerisourceBergen to help patients access the medications they need, when they need them. By seamlessly connecting our partners, we're building a marketplace that helps create healthier futures for all.

Improving access across the continuum of care

As a single source for tens of thousands of products, we help customers in health systems, community practices, independent pharmacies and alternate care settings ensure that their patients can access the right products at the right time. Our relationships in the industry span 95% of U.S. hospitals, 34% of U.S. retail pharmacies and over 67,000 community practices. And we've even pioneered ways to reach patients directly through solutions like myCubixx?, an innovative, convenient in-home medication dispensing unit. 
Patient and Wife discussing medication with Physician
Reaching patients in their communities
U.S. Retail pharmacies

An unsurpassed network

Our 30+ DSCSA-compliant distribution centers serve as the nerve center of our network, streamlining logistics for our manufacturer partners and ensuring our customers receive their products quickly and safely. We’ve implemented a continuous improvement program and invested more than $800 million in our distribution infrastructure and operations over the past 10 years to enhance the quality and efficiency of our supply chain. We also continue to deploy innovative solutions, including our new state-of-the-art, highly automated distribution centers strategically located throughout the United States.  
Distribution Drug picking area with female employee
Our distribution network by the numbers:
Distribution centers
units shipped per day 

Innovation Spotlight

Introducing Wally the UV disinfecting robot

In partnership with Corvus Robotics, we have implemented "Wally" the UV disinfection robot in our distribution centers to ensure maximum cleanliness and associate safety. The UV disinfection robot is able to complete automated routes on a custom schedule and provides sanitation logs and records for accountability. Wally's 6-bulb UV technology kills aerial and surface infectants, with a proven 99.9%+ efficacy in seconds. The technology is also safe for people to be present while wearing UV-treated protective eyewear.

Putting our customers first

Each of our 22,000+ associates strives to create a best-in-class customer experience by making it easy to do business with us. Our highly trained customer service representatives and sales specialists are committed to helping our customers access the products they need, on time, every day, so they can spend less time focusing on logistics and more time on delivering patient care. 

An customer service associate takes calls while working on a laptop
Service you can trust
Orders processed daily
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Safeguarding the supply chain

The Drug Supply Chain Security Act (DSCSA) is a crucial step forward in securing the pharmaceutical supply chain in the United States. As a leader in global healthcare solutions, we are dedicated to helping manufacturers and providers improve product access and enhance patient care. Our expansive presence across all points in the supply chain gives us a unique understanding of how DSCSA will impact the pharmaceutical industry as a whole. Because of this, we’ve led the way in implementing DSCSA changes in the industry and encouraging alignment and collaboration between stakeholder groups. As a leader and participant in various industry coalitions, we have worked to develop cutting-edge compliance solutions that will help create a harmonized, safer, more secure system for all. And we’re already looking ahead to full DSCSA implementation, partnering with organizations to test new programs in anticipation of 2023’s requirements.

Solution Spotlight: Increasing efficiency with ABC Order

In today’s evolving healthcare landscape, it’s more important than ever for healthcare providers to streamline workflows and reduce inefficiencies. Our e-commerce platform ABC Order, currently available for pharmacies, was designed hand-in-hand with our customers to make the ordering process quick and efficient. From robust product search to inventory management tools, ABC Order lets pharmacies spend less time on managing their businesses and more time caring for patients.
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